MyTech
Dispatcher application and engineer mobile application for organizing object maintenance.
Download MyTech
It's free. The MyTech system will help to put things in order in the process of servicing objects - it will help not to lose orders, reduce the number of communications between the engineer and the dispatcher, and increase the speed and quality of work.
Welcome to MyTech
Easy implementation with no cost. For the employee responsible for maintenance, we have prepared an article for a quick launch of the system
Applications are not lost
The dispatcher creates a ticket and appoints an engineer.
An engineer works with applications in a mobile application. Push notifications help you not to miss changes in your tickets.
An engineer can refuse an application, if it is not possible to complete it, the application will return to the dispatcher and he will be able to appoint another engineer.
The dispatcher controls the execution of orders. If necessary, contacts the client to find out his opinion on the quality of work.
Reduced maintenance costs
The engineer does not need to come to the office, call the dispatcher and the operator on duty. The mobile app contains all the information you need:
What, where and when to do
Entire object card
Control panel events
Facility maintenance history.
The facility is automatically turned off for the duration of the repair and the operator on duty is not distracted by false alarms.
The quality of service is improving
The engineer knows what equipment is installed at the facility, can read the documentation for the device and take everything necessary for its maintenance.
Images of the object will help you find it, and wiring diagrams will simplify repairs.
The service history of the facility will tell you about the features of the facility and help you better prepare for the renovation.
Safely
Authorization of engineers and dispatchers by phone number and code from SMS.
Engineer access to information about the object - only until the completion of work.
No TM key or user code is required for picking / removing during service.
All actions of the dispatcher and engineer on request are saved.
Bringing Security To A New Level